Refund policy
RETURN POLICY
We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return:
• Item must be unused and in original condition
• Must include original tags and packaging
• Must have proof of purchase
To initiate a return, contact us at:
info@kamvasna.shop
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RETURN ADDRESS
FIRST FLOOR, H No-1 NO-6, KH NO-25/1, SHIV RAM PARK NANGLOI, PIR BABA CHOWK, Nangloi, New Delhi, West Delhi, Delhi, 110041
Items sent without prior return request will not be accepted.
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EXCHANGES
We provide exchanges within 5–7 business days after the returned item is received and approved.
Exchange Fee: Exchange is allowed only once per purchase. Every time you exchange, a nominal fee of ₹149 will be deducted per exchange.
we will deliver the exchange product within 5-7days days
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DAMAGES & ISSUES
Please inspect your order upon delivery.
If the item is defective, damaged, or incorrect, contact us immediately for resolution.
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REFUNDS
Once we receive and inspect your return:
• You will be notified about approval
• Approved refunds are processed within 7–10 business days
Bank processing may take additional time.
If you haven’t received your refund after 15 days, contact us at:
greenvedacare@gmail.com