Refund policy

RETURN POLICY

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:
• Item must be unused and in original condition
• Must include original tags and packaging
• Must have proof of purchase

To initiate a return, contact us at:
info@kamvasna.shop

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RETURN ADDRESS

FIRST FLOOR, H No-1 NO-6, KH NO-25/1, SHIV RAM PARK NANGLOI, PIR BABA CHOWK, Nangloi, New Delhi, West Delhi, Delhi, 110041

 Items sent without prior return request will not be accepted.

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EXCHANGES

We provide exchanges within 5–7 business days after the returned item is received and approved.

Exchange Fee: Exchange is allowed only once per purchase. Every time you exchange, a nominal fee of ₹149 will be deducted per exchange.

we will deliver the exchange product within 5-7days days

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DAMAGES & ISSUES

Please inspect your order upon delivery.
If the item is defective, damaged, or incorrect, contact us immediately for resolution.

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REFUNDS

Once we receive and inspect your return:
• You will be notified about approval
• Approved refunds are processed within 7–10 business days

 Bank processing may take additional time.

If you haven’t received your refund after 15 days, contact us at:
greenvedacare@gmail.com